When a problem first arises, try to remain humble, maintain a sincere attitude, and be concerned that the outcome is fair.
Of course, others may try to take advantage of you, and if your remaining detached only encourages unjust aggression, adopt a strong stand.
And if it is necessary to express your views and take strong countermeasures, do so with out anger or ill intent.
~ His Holiness the Dalai Lama
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